Teranga Concierge

/beta/images/concierge.jpg

Presentation

Teranga Concierge offre à vos clients un assistant personnel virtuel pour leur offrir une expérience sans commune mesure. A l'aide de tablettes, les clients prennent un control total de leurs séjours et tirent profits de vos produits et services à leurs rythmes.

Avec Teranga Concierge en quelques clicks vos clients peuvent passer leurs commandes room services, demander un wake-up call, ou réserver n'importe lequel de vos services et le tout dans leurs langues maternelles.

Fonctionnalités

Menu interactif multilingue

Room service or "In Room Dining" is a service provided by many hotels in which guests can choose menu items to be delivered to their room. TERANGA Concierge gives to the guest a new experience of ordering, simpler, easier and more comfortable. With a touch he can have access to all the menu items, and place his order more precisely. This greatly reduces errors or misunderstanding. "What you order is what you get". Waiting on hold to be connected to place order ends. Teranga Concierge gives the guest the opportunity to order instantly.

Demande de services au front desk

Teranga Concierge allows the guest to discover and enjoy the activities offered in the hotel, spa, massage, swimming pool, etc.

Réservation des services

Gives an overview of the local and international news through a daily press review.

Domotique pour le control de la chambre

Interface de gestion intuitive

The Back-end feature gives the hotel manager complete control over what, how and where he wants the items to be displayed at no additional reprinting or laminating cost. It also provides a wide array of analytics to track operations metrics, services trends, and profitability.

Demande de services au front desk

Requests, from wake up calls, to housekeeping, to the simplicity of ordering any service, Teranga Concierge gives the guest the conveniences of efficiency and control. Requesting items has never been easier and more secure.

Guide interactif pour les attractions locales

Teranga Concierge acts like a virtual city guide, giving the guest information about the main sights of the city.

Envoi de messages personnalisés aux clients

Teranga Concierge also gives guests the ability to receive direct messaging from hotel staff, meeting planners and guests.

Gestion de bannières publicitaires

Teranga Concierge allows an effective advertising and revenue generation by utilizing integrated ad banner management features.

Intégration logiciel de gestion

Teranga Concierge allows an effective advertising and revenue generation by utilizing integrated ad banner management features.