Overview
Teranga Concierge allows hotels to improve their client's all around guest experience by providing them in room tablets for all their needs during their stays.
With Teranga Concierge ordering room service is just a few touches on the screen away, same as requesting an item or scheduling any kind of service provided by the hotel.
Features
Interactive, multi lingual room service menu
Room service or "In Room Dining" is a service provided by many hotels in which guests can choose menu items to be delivered to their room. TERANGA Concierge gives to the guest a new experience of ordering, simpler, easier and more comfortable. With a touch he can have access to all the menu items, and place his order more precisely. This greatly reduces errors or misunderstanding. "What you order is what you get".
Waiting on hold to be connected to place order ends. Teranga Concierge gives the guest the opportunity to order instantly.
Amenities
Teranga Concierge allows the guest to discover and enjoy the activities offered in the hotel, spa, massage, swimming pool, etc.
News
Gives an overview of the local and international news through a daily press review.
Room Control
Pay Per View
Admin Interface
The Back-end feature gives the hotel manager complete control over what, how and where he wants the items to be displayed at no additional reprinting or laminating cost. It also provides a wide array of analytics to track operations metrics, services trends, and profitability.
Front Desk Requests
Requests, from wake up calls, to housekeeping, to the simplicity of ordering any service, Teranga Concierge gives the guest the conveniences of efficiency and control. Requesting items has never been easier and more secure.
Local Attractions
Teranga Concierge acts like a virtual city guide, giving the guest information about the main sights of the city.
Direct Messages
Teranga Concierge also gives guests the ability to receive direct messaging from hotel staff, meeting planners and guests.
Smart TV Deployment
Ad Banner Management
Teranga Concierge allows an effective advertising and revenue generation by utilizing integrated ad banner management features.
Property Management System integration
Teranga Concierge allows an effective advertising and revenue generation by utilizing integrated ad banner management features.